Accessing Other Services (Spiritual, Interpreter, Social Work, Organ Donation etc)

Religious /Spiritual services


There is a multi-faith space on the ground floor if you need a place for prayer/meditation/quiet time. This space is open 24 hours a day, 7 days a week. We have support for most religions. The ICU receptionist can contact the appropriate person. We offer a non-religious pastoral care service for other spiritual or emotional needs. The ICU receptionist can contact the Pastoral Care service.




Interpreters


The hospital provides professionally accredited interpreters for many common languages, and has access to professionally accredited phone interpreters for less commonly spoken languages. Please let us know if the patient and / or family member’s preferred language is not English so we can organise an interpreter.




Social Work


Our Social Workers can offer supports to meet your practical & emotional needs. Short term counselling may be helpful for:

  • Adjustment to illness, trauma, injury and disability
  • Managing feelings of anxiety and depression
  • End of life issues
  • Grief and loss
  • Changes in lifestyle
  • Family and relationships
Social Workers may also be able to help you to access community resources like:
  • Centrelink
  • Financial issues
  • Legal issues
  • TAC / Workcover
  • Bereavement counselling
  • Funeral director
  • Accommodation
  • Specialist services for patients with complex care needs
Please don't hesitate to ask the bedside nurse to arrange a meeting with a social worker.




Aboriginal Hospital Liaison Officer


The hospital’s Aboriginal Liaison Officer is available to support patients and families of Aboriginal and Torres Strait Islander backgrounds. Please see the following website for more information: Click here for the Aboriginal Hospital Liaison Officers information ​​​​​​​




Organ Donation


To find out more about organ donation, visit the Donate Life website at https://donatelife.gov.au/





The Alfred Intensive Care Unit
Main Ward Block, Level 1,

55 Commercial Rd, Melbourne VIC 3004

Phone : (03) 9076 0700
Fax:       (03) 9076 2835

© Alfred ICU 2020