Practicalities (Food, Accommodation, Transport, etc)

Public Transport

Click the link below to learn more about using Public transport and taxis to get to Alfred ICU Public transports and Taxis

Car Parking

The Alfred has a multi-storey car park for patients and visitors. Click the link below to learn more about Car parking at Alfred.

Whilst a patient is in ICU, the family is entitled to 2 x discounted parking tickets per patient per day ($10 each). There is a parking validation machine at ICU reception. Please bring your parking ticket for validation at the ICU reception.

Car parking at Alfred


If you are coming to the hospital or visiting a friend there is a range accomodation nearby.

Find out more about local hotels

Additional resource

Patient And Family Accommodation Resource Booklet

Medistays An accommodation website that enables patients, carers and healthcare professionals to find and book accommodation close to hospitals and medical facilities.


If you are coming to the hospital or visiting a friend there is a range of facilities and services nearby. Find out more about local cafes and restaurants

Mobile Phones

Please do not use mobile phones inside the Intensive Care Unit. It’s OK to use your phones in the waiting room.


Smoking is not allowed anywhere on the grounds of the Alfred Hospital.

Waiting Room Facilities

Please help yourself to any of the facilities available in the ICU waiting room • Tea/coffee/water (no food)
• Microwave
• Lockers (small) for your belongings
• Toilets (including a disabled cubicle) - The nearest lactating room is in ward 6 east. • A baby change table is available in the disabled toilet cubicle. Wireless internet facilities are available, please see signs in the waiting room, speak to reception, or ask your loved one’s bedside nurse.

Important Phone Numbers

Contact numbers for Patients & Relatives seeking information

The Alfred ICU Reception - Please call this number between 7am-9:30pm to get information about a patient, otherwise call switch board (9076 2000)

T: (03) 9076 0700

Freedom of Information - Please ring or email to obtain a Freedom of Information Application Form

Legal Support Services

T: (03) 9076 5149

F: (03) 9076 2825


Patient Liaison Officer - Compliments & complaints

The Alfred and Sandringham Hospital Clinical Governance Unit

T: (03) 9076 8001

F: (03) 9076 3714

Pager: (03) 9076 2000 ask for 4722


Patient & Family Services (Social Work)

T: (03) 9076 3026

F: (03) 9076 3363

Coroners Court of Victoria

T: 1300 309 519

F: 1300 546 989